Squiz Status

All Systems Operational

Squiz Cloud Hosted Instances Operational

Squiz SaaS Hosted Instances Operational

Squiz Funnelback Hosted Instances Operational

Squiz Edge Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Squiz Cloud Maintenance : Border router maintenance - Melbourne May 9, 2024 22:00-23:30 AEST

Update - We will be undergoing scheduled maintenance during this time.
Apr 24, 2024 - 16:18 AEST

Scheduled - We are performing some maintenance on our border routers which should have no impact to services hosted by us, however there is a possibility of short periods of increased latency or timeouts while this maintenance is occurring. This will primarily affect DR systems, no impact to production systems is expected.
Apr 24, 2024 - 15:40 AEST

Past Incidents

Apr 27, 2024

No incidents reported today.

Apr 26, 2024

No incidents reported.

Apr 25, 2024

Major Incident - Funnelback SaaS UK

Resolved - We are pleased to confirm that the previously reported issue affecting the performance of our Funnelback system has been successfully resolved.
Our team closely monitored the situation, and were able to apply a fix for the issue, which led to significant improvements in performance.
We will continue to keep a watchful eye on the system to ensure optimal performance and stability. We appreciate your patience and understanding during this time and apologise for any inconvenience caused.

A post mortem will be made available on https://status.squiz.cloud/ in the coming days.
Apr 25, 22:39 AEST

Update - We are now seeing systems recovering and are continuing to monitor in case of further issues.

A post mortem for this incident will also be made available on https://status.squiz.cloud/ in the coming days.
Apr 25, 22:18 AEST

Update - We are now seeing an improvement in performance and are continuing to investigate the root cause of this issue.
Apr 25, 22:09 AEST

Update - Our engineers continue to address the issue and apply fixes where possible to improve service performance.
Apr 25, 21:55 AEST

Update - We are continuing to work on an effective fix for this issue.
Apr 25, 21:34 AEST

Update - The problem is receiving our full attention as our engineers work to improve service performance through applied fixes.
Apr 25, 21:13 AEST

Update - Our engineering team is actively engaged in resolving the issue and applying fixes to boost service performance.
Apr 25, 20:48 AEST

Update - The problem is receiving our full attention as our engineers continue to work on improving service performance through applied fixes.
Apr 25, 20:28 AEST

Update - We are continuing to work on an effective fix for this issue.
Apr 25, 20:04 AEST

Update - Our engineers continue to address the issue and apply fixes where possible to improve service performance.
Apr 25, 19:42 AEST

Update - Our fix resulted in initial performance improvements, however we are still seeing a performance degradation.
Our teams continue to work on a full resolution.
Apr 25, 19:20 AEST

Monitoring - Our engineers have identified the likely cause of the incident and have implemented an appropriate fix.
We are now testing and monitoring search performance, and have started to see signs of recovery.
Apr 25, 19:08 AEST

Update - We are currently experiencing a degradation impacting Funnelback and continue to investigate the situation.
We have announced a major Incident and have multiple teams engaged in resolution.
Apr 25, 18:45 AEST

Update - We are continuing to investigate this issue.
Apr 25, 18:11 AEST

Investigating - Squiz monitoring has detected a degradation of service in our Funnelback Pods

Squiz is working hard to investigate the route cause of the issue and will provide further updates via https://status.squiz.cloud in 15 minutes, or earlier if the situation or information changes.
Apr 25, 17:59 AEST

Apr 24, 2024

No incidents reported.

Apr 23, 2024

No incidents reported.

Apr 22, 2024

No incidents reported.

Apr 21, 2024

No incidents reported.

Apr 20, 2024

No incidents reported.

Apr 19, 2024

No incidents reported.

Apr 18, 2024

No incidents reported.

Apr 17, 2024

No incidents reported.

Apr 16, 2024

No incidents reported.

Apr 15, 2024

No incidents reported.

Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.