Degraded performance on our 3DS transaction flow

Incident Report for Viva Wallet

Resolved

This incident has been resolved.

Posted Apr 08, 2023 - 04:41 EEST

Update

We are continuing to work on a fix for this issue.

Posted Apr 08, 2023 - 04:37 EEST

Identified

Our 3DS acquiring vendor is experiencing technical issues, causing a number of e-Commerce transactions not to be processed.

Posted Apr 08, 2023 - 04:33 EEST

This incident affected: Payment Acceptance.