T-Mobile Outbound Message Latency
Incident Report for Zipwhip Status | Gateway
Resolved
Zipwhip Operations is now considering this issue fully Resolved. This involved direct Escalation to the Carrier.

During this incident customers may have experienced long delays with messages to T-Mobile destinations. Message delivery is real time.

Thank you for your patience during Resolution. We appreciate your business.
Posted Dec 03, 2020 - 15:43 PST
Monitoring
Zipwhip Operations has Resolved the Outbound Message Latency to T-Mobile. This involved direct Escalation to the Carrier

During this incident customers may have experienced long delays with messages to T-Mobile destinations. Message delivery is back to real time.

Thank you for your patience while we monitor the Resolution.
Posted Dec 03, 2020 - 14:58 PST
Update
Zipwhip Operations is continuing to investigate Outbound Message Latency to T-Mobile. We are actively engaged with the Carrier for troubleshooting.

Customers may experience long delays with messages to T-Mobile destinations.

Thank you for your patience while we work on a Resolution.
Posted Dec 03, 2020 - 09:37 PST
Investigating
Zipwhip Operations is currently investigating a potential issue with TMO outbound message latency. Our engineers are currently investigating and we will provide updates as we have more information on the scope of the issue.
Posted Dec 03, 2020 - 06:53 PST