Aptible SSH endpoints unavailable for some customer stacks

Incident Report for Aptible

Resolved

This incident has been resolved.

Posted Oct 07, 2021 - 12:08 EDT

Monitoring

We've deployed a fix to all known affected customer stacks and are monitoring our Aptible SSH Endpoint test connection logs to confirm no other customer stacks are affected.

Posted Oct 07, 2021 - 09:59 EDT

Identified

Based on a customer-reported error, we have identified that the Aptible SSH Endpoint is currently unavailable for some (approximately 12% of) customer stacks. Affected customers will see errors connecting via `aptible ssh`, `aptible db:tunnel`, or `aptible logs`. Our team is in the process of identifying and resolving the issue.

Posted Oct 07, 2021 - 09:55 EDT

This incident affected: Aptible Deploy.