DNS Resolution Issues on Primary Anycast (DNS1)

Incident Report for DNSFilter

Resolved

Jan 25, 2022 11:04 AM EST
Our engineers continue to monitor. DNS resolution is fully operational. The incident is resolved

Jan 25, 2022 10:09 AM EST
As of 9:47 Eastern time, our engineers discovered a BGP route change that negatively affected multiple customers. We made a peering change and restored the route. Service for affected customers is restored at this time. We are continuing to monitor.
Investigating

Jan 25, 2022 9:44 AM EST
Some customers report errors with DNS resolution. We are working to temporarily redirect traffic to other unaffected regions until the issue is resolved. We apologize for any inconvenience and will send out an update shortly.

Posted Jan 25, 2022 - 10:00 EST