Cloud Control Panel Login/Registration
Incident
Report for DigitalOcean
This incident affected: Cloud Control Panel.
Resolved
Our Engineering team has confirmed the full resolution of the issue with Cloud Control Panel.
Thank you for your patience, and we apologize for any inconvenience. If you continue to experience any issues, please open a Support ticket right away.
Thank you for your patience, and we apologize for any inconvenience. If you continue to experience any issues, please open a Support ticket right away.
Monitoring
Our Engineering team is currently monitoring the issue which affected Cloud Control Panel logins and registrations for a brief window of time between 20:55 and 22:15 UTC.
Users should no longer see errors while trying to login Cloud Control Panel. New users should now be able to register in the Cloud Control Panel as normal.
We will continue to monitor this at our end and will share an update once the problem is resolved completely.
Users should no longer see errors while trying to login Cloud Control Panel. New users should now be able to register in the Cloud Control Panel as normal.
We will continue to monitor this at our end and will share an update once the problem is resolved completely.
Update
Our Engineering team continues to investigate the root cause of the issue with our Cloud Control Panel, but has confirmed error rates are dropping. Most users should now be seeing recovery and be able to login and navigate the site. New users should be able to register.
If you continue to see errors, please reach out to us via https://www.digitalocean.com/company/contact/support
If you continue to see errors, please reach out to us via https://www.digitalocean.com/company/contact/support
Update
Our Engineering team is continuing to investigate the issue with our Cloud Control Panel. At this time, users may experience errors while attempting to navigate any pages under https://cloud.digitalocean.com, which includes both login and registration attempts. If you need to contact our support team and are unable to do so from within your account, you can still reach us via https://www.digitalocean.com/company/contact/support
Investigating
Our Engineering team is investigating an issue with our Cloud Control Panel. During this time, users may experience errors reaching https://cloud.digitalocean.com/login, issues while signing in there, as well as issues navigating the Cloud Control Panel.
We apologize for the inconvenience and will share an update once we have more information.
We apologize for the inconvenience and will share an update once we have more information.