Users are experiencing errors logging into the Backoffice and accessing Client Schedulers
Incident Report for TimeTap
Resolved
This incident has been resolved.
Posted Jan 10, 2023 - 11:02 EST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jan 10, 2023 - 08:38 EST
Identified
The servers for Client Schedulers are operational again, and we are still working to see the Backoffice servers up and running again.
Posted Jan 10, 2023 - 08:28 EST
Investigating
We are currently investigating this issue.
Posted Jan 10, 2023 - 08:01 EST
This incident affected: US (Client Scheduler - US, Backoffice - US) and TimeTap Australia.