Degraded Webroot Performance

Incident Report for Atera

Resolved

Problem with Webroot API is solved and service is fully restored.

Posted Jul 26, 2021 - 16:14 EDT

Investigating

Currently, customers may encounter Webroot installation issues through Atera due to an outage on Webroot side. The issue is currently being investigated by Webroot engineers.

Please note that endpoint protection continues to work properly.

Posted Jul 26, 2021 - 09:15 EDT