After a period of monitoring, this issue is now resolved. Facebook data continues to flow into the application as expected.
We apologize for any inconvenience caused and thank you for your patience.
Posted Jul 06, 2021 - 12:31 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jul 04, 2021 - 15:31 UTC
Update
Engineering has completed the processing of Facebook data into the platform. We will continue to monitor the application.
We apologize for any inconvenience caused and thank you for your patience.
Posted Jul 04, 2021 - 08:33 UTC
Update
Engineering continues to process Facebook data into the platform. During this time, users may experience a delay in content. We will provide further updates accordingly.
We apologize for any inconvenience caused and thank you for your patience.
Posted Jul 03, 2021 - 09:02 UTC
Update
Engineering is still working on processing facebook data into the platform. Users may experience delay in content.
We apologize for the inconvenience and will continue to provide updates accordingly.
Posted Jul 03, 2021 - 05:07 UTC
Update
Engineering has begun processing the missing Facebook data. During this time, users may experience a delay in viewing Facebook content. We will provide further updates as they become available.
We apologize for any inconvenience caused and thank you for your patience.
Posted Jul 02, 2021 - 20:55 UTC
Update
Engineering has resolved the issue where users were unable to authenticate accounts and add Facebook pages, however no new content for these pages is available at this time. Engineering continues to work towards restoring this functionality.
We apologize for any inconvenience caused and thank you for your patience.
Posted Jul 02, 2021 - 19:07 UTC
Update
Engineering has identified the cause and is working towards resolving the issues. Currently authenticating profiles, adding pages, and retrieving recent Facebook content are affected.
We apologize for any inconvenience caused and thank you for your patience.
Posted Jul 02, 2021 - 17:43 UTC
Investigating
We are currently experiencing issues with ingesting content from Facebook. Some users may observe delays in Facebook content appearing in search results. Users may also experience issues connecting public Facebook social connections in the platform and may not be able to add Facebook pages.
Engineering is aware of the issue and is working towards getting this resolved.