Intermittent Errors on 1password.ca and 1password.eu
Incident Report for 1Password
Resolved
This incident has been resolved. We apologise for any inconvenience caused.
Posted Mar 16, 2023 - 14:08 EDT
Update
We are continuing to monitor this issue. A very small subset of customers may still be experiencing errors - signing out of their applications will resolve these errors.
Posted Mar 16, 2023 - 13:41 EDT
Update
We are continuing to monitor this issue. A very small subset of customers may still be experiencing errors - signing out of their applications will resolve these errors.
Posted Mar 16, 2023 - 13:13 EDT
Update
We are continuing to monitor this issue. A very small subset of customers may still be experiencing errors - signing out of their applications will resolve these errors.
Posted Mar 16, 2023 - 12:44 EDT
Monitoring
A workaround has been put in place for this issue and we are continuing to monitor for new errors. A very small subset of customers may still be experiencing errors - signing out of their applications will resolve these errors.
Posted Mar 16, 2023 - 12:15 EDT
Identified
We are aware that a subset of customers may be experiencing errors while using the 1Password applications in our Canadian and European regions. The issue has been identified and a fix is currently in progress. Signing out of the application may help to mitigate any issues.
Posted Mar 16, 2023 - 11:49 EDT