Reports of SMS message failures to T-Mobile handsets
Incident Report for Builder Prime
Resolved
We've received reports that message delivery to T-Mobile handsets has been resolved and our testing indicates the same. Please reach out and let us know if you continue to see any unexpected issues with regards to SMS message delivery.
Posted Mar 15, 2023 - 13:29 EDT
Monitoring
We have received reports that some 10DLC SMS messages are not reaching T-Mobile network handsets. This appears to be a global issue with the T-Mobile network. We are also seeing some reports that messaging has returned to normal with T-Mobile, but we are keeping an eye on it.
Posted Mar 15, 2023 - 12:45 EDT
This incident affected: Integrations (Text Messaging).