Payment Processor Issues: Worldpay MercPay Webservices
Incident Report for Olo
Resolved
This incident has been resolved.
Posted Feb 27, 2021 - 14:15 EST
Monitoring
Errors have recovered and we are actively monitoring at this time.
Posted Feb 27, 2021 - 13:55 EST
Investigating
We're detecting elevated errors processing payments through Worldpay MercPay Webservices. Ordering may be affected at locations using Worldpay MercPay Webservices as their payment provider.
Posted Feb 27, 2021 - 13:08 EST
Monitoring
Errors have recovered and we are actively monitoring at this time.
Posted Feb 27, 2021 - 12:48 EST
Investigating
We're detecting elevated errors processing payments through Worldpay MercPay Webservices. Ordering may be affected at locations using Worldpay MercPay Webservices as their payment provider.
Posted Feb 27, 2021 - 12:11 EST
This incident affected: Partners (Payment Processing Partners).