GoToConnect - Canada inbound call failures
Incident Report for GoToConnect
Resolved
We have confirmed that the issue has been resolved completely and all systems are 100% operational at this time.
Posted Nov 16, 2021 - 23:20 UTC
Monitoring
Our engineers have confirmed that the upstream peer has corrected the issue and all services are functional.

We will continue to monitor the situation and will provide a final update shortly.
Posted Nov 16, 2021 - 22:58 UTC
Identified
The GoToConnect team is monitoring an issue with an upstream peer affecting inbound calls to a subset of our customers in Canada.

We are monitoring the situation and will provide further updates as the situation progresses.
Posted Nov 16, 2021 - 18:14 UTC
This incident affected: PSTN Calls (Inbound).