Vimeo Status

Issue with Vimeo on Demand analytics (subscriptions) and billing.

Monitoring - Promotions - Single promo codes and batch promo codes are now functional, though we are aware that some users may still be experiencing issues. We are continuing to monitor the situation closely to ensure full stability for all sellers. We are also progressing on VIP access codes.

Analytics - Active subscriber counts are now visible. We are actively investigating additional issues with subscriber analytics.
May 02, 2025 - 04:55 EDT

Update - We are continuing to investigate this issue. Single promo codes are now working. We are actively working on batch promo codes and VIP access codes.
Apr 16, 2025 - 09:51 EDT

Investigating - We are currently investigating the issue.
Apr 03, 2025 - 14:31 EDT

Website Operational

Billing Degraded Performance

On-Site Player Operational

Embedded Player Operational

Upload Operational

Create Operational

Conversion Operational

API Operational

Mobile/ TV Apps Operational

Live Analytics Operational

Support Systems Operational

Live streaming features Operational

VOD Analytics Degraded Performance

Record Operational

Transcript Editor Operational

Interactive Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

May 28, 2025

Unable to Log into Vimeo via Facebook and publish to Facebook

Resolved - This incident has been resolved

Note: Some customers may need to disconnect and reconnect with Facebook in order to re-enable publishing.
May 28, 01:38 EDT

Monitoring - A fix has been rolled out for both logging in with Facebook and publishing to Facebook. We are monitoring the results.

A note that some customers may need to disconnect and reconnect with Facebook in order to re-enable publishing.
May 27, 22:42 EDT

Investigating - We are currently investigating this issue.
May 27, 05:33 EDT

May 27, 2025

May 26, 2025

No incidents reported.

May 25, 2025

No incidents reported.

May 24, 2025

No incidents reported.

May 23, 2025

No incidents reported.

May 22, 2025

No incidents reported.

May 21, 2025

Videos getting stuck in upload pending state

Postmortem - Read details
May 27, 20:22 EDT

Resolved - This incident has been resolved.
May 21, 05:57 EDT

Update - We are continuing to monitor for any further issues.
May 21, 04:51 EDT

Monitoring - A fix has been implemented and we are monitoring the results.
May 21, 04:50 EDT

Identified - The issue has been identified, and a fix is being implemented.
May 21, 03:20 EDT

Update - Some users are experiencing videos getting stuck in the upload pending state for direct uploads. This is being investigated as a priority.
May 21, 03:11 EDT

Investigating - We are currently experiencing an outage where recorded videos are stuck in the upload pending state. This issue is being investigated as a priority.
May 21, 02:04 EDT

Scheduled maintenance

Completed - The scheduled maintenance has been completed.
May 21, 02:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 01:00 EDT

Update - We will be performing scheduled database maintenance required by our cloud service provider during off-peak hours for US/EU customers. While we do not anticipate any service disruptions, our main database may experience brief impacts in the event of unforeseen complications.
May 15, 15:07 EDT

Scheduled - Vimeo Site, API and Player will be affected
May 19, 01:00 EDT

May 20, 2025

No incidents reported.

May 19, 2025

No incidents reported.

May 18, 2025

No incidents reported.

May 17, 2025

No incidents reported.

May 16, 2025

No incidents reported.

May 15, 2025

Intermittent Playback Performance issues

Postmortem - Read details
May 19, 13:25 EDT

Resolved - This incident has been resolved.
May 15, 07:43 EDT

Monitoring - A fix has been implemented and we are monitoring the results.
May 14, 18:07 EDT

Identified - The issue has been identified and a fix is being implemented.
May 14, 18:01 EDT

Update - We are continuing to investigate this issue.
May 14, 17:32 EDT

Investigating - We are currently investigating this issue.
May 14, 17:21 EDT

Delayed job processing is causing emails and other notifications to be delayed

Resolved - This incident has been resolved.
May 15, 02:13 EDT

Monitoring - A fix has been implemented and we are monitoring the results.
May 15, 02:04 EDT

Investigating - We are currently investigating this issue.
May 15, 01:50 EDT

May 14, 2025