API/ETL Outage: Stuck on block 795380
Incident Report for Helium
Resolved
The team has been able to address the ETL issue that was the root cause of this outage. The Hotspot App, Explorer and API should be catching up to the rest of the blockchain soon. Thanks for your patience and we're sorry for the inconvenience!
Posted Apr 08, 2021 - 20:48 UTC
Identified
We have identified a fix for the issue related to ingesting data for the new rewards_v2 transaction type. It'll be deployed shortly.
Posted Apr 08, 2021 - 20:00 UTC
Investigating
The team has identified an issue with the API where it is stuck on block number 795380. Services using the API, including Explorer and App may not see transactions past the stuck block. This means payment, transfers, adds, and asserts will not appear.
Posted Apr 08, 2021 - 19:50 UTC
This incident affected: User Apps (API).