Performance issue

Incident Report for Rossum

Resolved

The issue impacting our platform has been successfully resolved. All services are now fully operational, and you can resume normal operations. If you still experience any problems, please contact us at support@rossum.ai

Posted May 12, 2023 - 10:03 UTC

Identified

We have identified the root cause of the issue affecting our platform and are now actively monitoring the situation. Our team is closely monitoring the performance and taking necessary steps to ensure stability and optimal functionality.

Posted May 12, 2023 - 09:55 UTC

Investigating

We are currently experiencing degraded performance, including slow loading times, difficulties with document uploads, and longer processing times. Our team is actively working on resolving these issues to restore normal functionality as soon as possible.

Posted May 12, 2023 - 09:42 UTC

This incident affected: EU Ireland.