ELMO Outage
Incident Report for OIT Services
Postmortem

This outage was the result of a failing domain controller. ELMO is designed to failover to other domain controllers when detecting issues, but didn’t in this case. The service owners resolved the issue by removing the domain controller from ELMO dependencies until it can be repaired.

Posted Jan 18, 2023 - 10:15 AKST
Resolved
ELMO is currently stable and operational. Thank you for your patience.
Posted Dec 09, 2022 - 08:18 AKST
Monitoring
Technicians have implemented a fix and are currently monitoring the service's stability.
Posted Dec 08, 2022 - 15:46 AKST
Investigating
We are currently investigating reports of ELMO errors impacting logins to the service.
Posted Dec 08, 2022 - 15:27 AKST
This incident affected: Accounts & Accesses.
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