Platform unavailable

Incident Report for ibbu

Resolved

This incident has been resolved.

Posted Sep 21, 2021 - 09:24 CEST

Monitoring

The problem has been resolved and the statistics are being updated. It will take 4-5 hours for the data to be updated in the reports.

Posted Sep 20, 2021 - 16:52 CEST

Identified

We note a delay in updating the statistics following the incident. We are working to resolve the problem.

Posted Sep 20, 2021 - 15:25 CEST

Monitoring

The platform is accessible again.
We are monitoring the activity to make sure that everything is operational.

Posted Sep 20, 2021 - 13:38 CEST

Investigating

We are currently experiencing a problem on the platform.
The conversation is not accessible. Visitors can no longer engage in conversation.
Our technical team is currently mobilized to solve the problem as soon as possible.

Posted Sep 20, 2021 - 13:23 CEST

This incident affected: Login, Statistics, Web App, Conversation Panel, and Mobile App.