HS Custom Properties and Router Flow Issue

Incident Report for Chili Piper

Resolved

Our Engineering Team identified the root cause of this issue and deployed the required fix. HubSpot actions like "Update Property", "Create/Update Contact, and "Create Engagement" nodes should work as they should from now on.

If you still notice any issues, please reach out to support@chilipiper.com with examples so they can be further investigated.

Posted 5 months ago. Dec 09, 2024 - 14:22 UTC

Identified

We are currently experiencing an issue where HS custom properties are not being updated as expected. Additionally, the router flow is encountering a blockage at the "Create/Update Contact" node, preventing the execution of subsequent tasks.

Our team is actively investigating the root cause and working to resolve this issue as quickly as possible.

We apologize for any inconvenience this may cause and appreciate your patience as we work toward a solution.

Posted 5 months ago. Dec 09, 2024 - 11:07 UTC