Zoom Tool in Blackboard and Canvas Disruption

Incident Report for OIT Services

Resolved

This incident has been resolved and Zoom links are now working in Blackboard and Canvas for instructors.

Posted May 30, 2023 - 16:49 AKDT

Identified

Instructors using Zoom through their Blackboard or Canvas courses may experience an error using the Zoom tool link. This issue has been reported to the vendor and they are working to resolve. Students are currently unaffected by this outage.

As a workaround, instructors can access their meetings by signing into alaska.zoom.us.

Posted May 19, 2023 - 11:32 AKDT

This incident affected: UA Blackboard Learn (UA Blackboard Learn Web Application) and Zoom (Zoom Meetings).