Issue with ticket creation
Incident Report for Halp
Resolved
This incident has been resolved.
Posted Jun 22, 2021 - 19:56 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jun 22, 2021 - 18:46 UTC
Update
We are continuing to work on a fix for this issue.
Posted Jun 22, 2021 - 18:46 UTC
Identified
The issue has been identified and we are deploying a potential fix
Posted Jun 22, 2021 - 18:33 UTC
Update
We are continuing to investigate this issue.
Posted Jun 22, 2021 - 18:11 UTC
Investigating
We are currently seeing some errors saying "Oops, we weren't able to create your ticket" when creating tickets from certain locations within Slack. We are investigating the issue.
Posted Jun 22, 2021 - 18:07 UTC
This incident affected: Halp Web.