Multiple services down and API availability
Incident Report for Cloudways
Resolved
This incident has been resolved.
Posted Jul 02, 2023 - 19:51 UTC
Monitoring
The issue affecting API operations and multiple services has been mitigated with the applied fix by Digital Ocean's engineering team.

Our team is currently monitoring the situation and will issue an update once they confirm that the problem is fully resolved.
Posted Jul 02, 2023 - 08:58 UTC
Identified
The Engineering team at Digital Ocean is currently investigating an ongoing issue affecting their API operations. Due to this incident, provider operations such as create, stop, start, and restart may encounter failures. To mitigate any further issues, the creation of new servers on Digital Ocean has been temporarily disabled.

We sincerely apologize for any inconvenience caused and want to assure you that we will keep you updated as soon as we have more information available.
Posted Jul 02, 2023 - 07:18 UTC
This incident affected: Cloud Providers (DigitalOcean) and Cloudways API.