Rewards Genius Order Details only displaying first page of Rewards

Incident Report for Tango Card

Resolved

This incident has been resolved.

Posted Mar 29, 2021 - 13:21 PDT

Monitoring

The issue has been resolved; we are monitoring to ensure that the Order Details are back to normal for all customers.

Posted Mar 29, 2021 - 12:29 PDT

Identified

Currently, the Rewards Genius Order Details page is not allowing users to see more than the first page of their Rewards. This issue has been identified, and a fix is underway. The search feature on this page is still operational.

Posted Mar 29, 2021 - 12:01 PDT

This incident affected: Rewards Genius - Production.