RTC Portal - CDR Disruption
Incident Report for Sinch
Resolved
Dear Client,

This incident has been resolved.

Incident Start Time: 2020-12-04 11:00 UTC
Incident End Time: 2020-12-04 19:00 UTC

If you have any further questions or concerns please do not hesitate to reach out to support@sinch.com
Posted Dec 04, 2020 - 20:46 UTC
Investigating
We currently have issues with CDRs in our portal starting from 2020-12-04 at 11:00 UTC.
We are currently working on restoring them and apologize for any inconvenience caused.

If you have any further questions or concerns please do not hesitate to reach out to support@sinch.com
Posted Dec 04, 2020 - 16:14 UTC
This incident affected: Voice (Data Calling, Phone Calling (PSTN)) and Verification (SMS Verification).