A subset of customers may experience issues with our live transcription.

Incident Report for Zoom

Resolved

This incident has been resolved.

Posted Mar 25, 2023 - 08:23 PDT

Monitoring

We have resolved the issue causing users to be unable to use Live Transcription services within Zoom Meetings. We will continue to monitor and provide updates as we have them.

Posted Mar 25, 2023 - 08:10 PDT

Update

We have identified the issue causing users to be unable to use Live Transcription services within Zoom Meetings. We will continue to investigate and provide updates as we have them.

Posted Mar 25, 2023 - 07:22 PDT

Identified

Our monitoring has detected service degradation where the Zoom's Live transcriptions is impacted. Our engineers are currently investigating the impact and root cause. Zoom will provide updates as soon as there is more information to share.

Posted Mar 25, 2023 - 06:29 PDT

This incident affected: Zoom Meetings (Live Transcription).