Hosting Degradation in US-East-2
Incident
Report for Skytap
Resolved
The issue related to hosting services in our US-East-2 Region has now been resolved.
At this time, all of the reported symptoms should now be resolved:
- Inability of some x86 virtual machines in this region to change to a running state
If you have a VM reporting an error or issue, please contact Skytap Support (support@skytap.com) for assistance.
At this time, all of the reported symptoms should now be resolved:
- Inability of some x86 virtual machines in this region to change to a running state
If you have a VM reporting an error or issue, please contact Skytap Support (support@skytap.com) for assistance.
Monitoring
We have have made preliminary changes to alleviate an issue previously reported hosting services in our US-East-2 Region. Our Engineers continue to work on this issue with high priority.
At this time, all of the reported symptoms should now be alleviated:
- Inability of some x86 virtual machines in this region to change to a running state
However, if you have a VM reporting an error or issue, please contact Skytap Support (support@skytap.com) for assistance.
At this time, all of the reported symptoms should now be alleviated:
- Inability of some x86 virtual machines in this region to change to a running state
However, if you have a VM reporting an error or issue, please contact Skytap Support (support@skytap.com) for assistance.
Update
We have identified an issue related to x86 hosting services in our US-East-2 Region. Our Engineers are actively working on this issue with high priority.
Symptoms for this issue include:
- Inability of a subset of x86 virtual machines in this region to change to a running state
We will provide another update as soon as there is a significant change in status.
Symptoms for this issue include:
- Inability of a subset of x86 virtual machines in this region to change to a running state
We will provide another update as soon as there is a significant change in status.
Identified
We have identified an issue related to hosting services in our US-East-2 Region. Our Engineers are actively working on this issue with high priority.
Symptoms for this issue may include:
- Inability of a small subset of x86 virtual machines in this region to change to a running state
We will provide an update within one hour.
Symptoms for this issue may include:
- Inability of a small subset of x86 virtual machines in this region to change to a running state
We will provide an update within one hour.
Investigating
We are investigating reports regarding an issue related to x86 hosting services in our US-East-2 Region.
We are actively investigating this issue and will provide further details regarding symptoms and scope within one hour.
We are actively investigating this issue and will provide further details regarding symptoms and scope within one hour.
This incident affected: US-East-2 (US-East-2 x86 Compute).