We have completed all the restarts in all regions, if you are still experiencing DEP issues please reach out to your support contact. Sorry for the trouble.
Posted Mar 22, 2022 - 23:41 UTC
Update
We can confirm that the rolling restarts are resolving the issue. We anticipate them to go on for a few more hours, if you instance has already restarted then you are all set. Apologies for the inconvenience.
Posted Mar 22, 2022 - 17:04 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Mar 22, 2022 - 15:24 UTC
Investigating
Due to an outage from an external service we were unable to recover completely, we have initiated rolling restarts on all regions. We apologize for the inconvenience and we will update statuspage and this post once restarts are complete
Posted Mar 22, 2022 - 13:42 UTC
This incident affected: Jamf Pro - Standard (ap-northeast-1: Jamf Pro - Standard, ap-southeast-2: Jamf Pro - Standard, eu-central-1: Jamf Pro - Standard, eu-west-2: Jamf Pro - Standard, us-east-1: Jamf Pro - Standard, us-west-2: Jamf Pro - Standard) and Jamf Pro - Premium (ap-northeast-1: Jamf Pro - Premium, ap-southeast-2: Jamf Pro - Premium, eu-central-1: Jamf Pro - Premium, eu-west-2: Jamf Pro - Premium, us-east-1: Jamf Pro - Premium, us-west-2: Jamf Pro - Premium).