Network issue affecting some connections

Incident Report for RealVNC

Resolved

This incident has been resolved.

Posted Jun 07, 2022 - 05:51 UTC

Monitoring

The issue has been identified and services are returning to normal. We are continuing to monitor the services.

Posted Jun 06, 2022 - 11:37 UTC

Investigating

We are aware that some connections are failing with "Hosted discovery error: HTTP forbidden". We are investigating as a matter of urgency

Posted Jun 06, 2022 - 11:29 UTC

This incident affected: RealVNC Connect (Connectivity Service, Address Book Synchronization) and VNC Developer (Connectivity Service).