Investigating issues with incorrect license counts
Incident Report for Red Canary
Resolved
This incident has been resolved.
Posted Jul 16, 2021 - 20:01 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jul 16, 2021 - 18:11 UTC
Identified
The underlying issue has been identified and a fix is being implemented.
Posted Jul 16, 2021 - 15:53 UTC
Investigating
We are currently investigating reports of incorrect license counts affecting the license usage page and daily summary emails. We will provide more details as soon as more information becomes available. Red Canary security features and capabilities are not impacted.
Posted Jul 16, 2021 - 14:47 UTC
This incident affected: Web Portal.
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