Limited Support Availability

Incident Report for Liquid Web - Services

Resolved

This incident has been resolved.

Posted Mar 03, 2021 - 10:11 EST

Update

Closing out this issue following extended monitoring.

Posted Mar 03, 2021 - 10:11 EST

Update

We are continuing to monitor for any further issues.

Posted Feb 16, 2021 - 17:51 EST

Monitoring

Due to severe weather conditions around the country, we anticipate limited availability with our Support Team. All Data Centers have generator backup power so there will be no disruptions to websites or servers.

We apologize for any inconvenience which might be experienced. As always, if you have any questions or concerns, please contact a member of our support team via live-chat, ticket (support@liquidweb.com), or by phone at (800)-580-4985, (517)-322-0434 (international).

Posted Feb 16, 2021 - 17:26 EST

This incident affected: Support Services (Chat Support, Ticket Support, Phone Support).