Real time issue

Incident Report for Aircall

Resolved

The incident has been resolved from our service provider's end. The system is stable now.

Posted Nov 08, 2022 - 16:28 UTC

Update

We are observing reduced error rates now. We are still monitoring

Posted Nov 08, 2022 - 16:01 UTC

Monitoring

Our service provider has applied a fix, we are monitoring the implementation of this fix.

Posted Nov 08, 2022 - 15:39 UTC

Update

We are continuing to investigate this issue.

Posted Nov 08, 2022 - 15:36 UTC

Update

We are continuing to investigate this issue.

Posted Nov 08, 2022 - 15:05 UTC

Investigating

Our real-time data provider is experiencing an outage. We are closely working with our provider towards a total resolution as soon as possible.

Posted Nov 08, 2022 - 15:01 UTC

This incident affected: Aircall Apps and Inbound calls.