Real time issue

Incident Report for Aircall

Resolved

The incident has been resolved from our service provider's end. The system is stable now.

Posted 3 years ago. Nov 08, 2022 - 16:28 UTC

We are observing reduced error rates now. We are still monitoring

Posted 3 years ago. Nov 08, 2022 - 16:01 UTC

Our service provider has applied a fix, we are monitoring the implementation of this fix.

Posted 3 years ago. Nov 08, 2022 - 15:39 UTC

We are continuing to investigate this issue.

Posted 3 years ago. Nov 08, 2022 - 15:36 UTC

We are continuing to investigate this issue.

Posted 3 years ago. Nov 08, 2022 - 15:05 UTC

Our real-time data provider is experiencing an outage. We are closely working with our provider towards a total resolution as soon as possible.

Posted 3 years ago. Nov 08, 2022 - 15:01 UTC

This incident affected: Network (Inbound Calls) and Aircall Apps (Aircall Desktop App (Legacy)).