Delayed manual database backup execution

Incident Report for Mambu

Resolved

This incident has been resolved.

Posted May 17, 2023 - 09:06 UTC

Update

We are continuing to investigate this issue.

Posted May 12, 2023 - 14:50 UTC

Update

We are continuing to investigate this issue.

Posted May 12, 2023 - 14:35 UTC

Investigating

Mambu has become aware of a situation affecting manual database backup on Ireland2 shared environment.
Users may experience delays in manual database backup execution during 21:00-01:30 UTC, because the start of the backup job is postponed.
We are currently investigating and working on a fix.

Posted May 12, 2023 - 14:33 UTC

This incident affected: Mambu Production (Dublin, Ireland) and Mambu Production 2 (Dublin, Ireland).