All queues have been cleared and traffic is resumed back to normal. We will continue to monitor the traffic.
Incident Start Date & Time (GMT) : 27 September 2022 15:40 Hrs. Incident Start Date & Time (GMT) : 28 September 2022 00:45 Hrs.
Posted Sep 28, 2022 - 01:17 UTC
Investigating
Ticket Number :: MNOC-43221 Services:: DI MMS 365 - MM7
Description :: Our internal monitoring has alerted to an incident, where we have MM7 queues built within our platform. This would potentially cause delay in delivery for Multimedia messages. currently the queues are decreasing and we shall update when all the messages are processed
Impact :: Mobile Terminating (MT) Traffic: Potential delay in delivery Mobile Originated (MO) Traffic: Potential delay in delivery DR Notification : Potential delay in delivery Message Manager: : Not Impacted Extranet : Not Impacted
Incident Start Date & Time (GMT) : 27 September 2022 15:40 Hrs.