Email Notifications Failing to Send
Incident Report for Built Technologies
Resolved
Our email provider Mailgun reports all Built-facing components are again fully operational.

Built email notification delivery should have fully resumed, though it may still take a few moments for Mailgun to process all queued notifications.

We'll continue to keep an eye on things from our end. Please reach out to our support team if you have any questions, or if we can do anything to help! https://getbuilt.com/contact-support/
Posted Jun 09, 2022 - 11:22 CDT
Monitoring
We are seeing successful email notification delivery from our third-party provider, Mailgun, and we have initiated a redelivery of emails that did not send during their outage. We are monitoring the situation and will provide another update when the issue is confirmed to be fully resolved. To track updates from Mailgun, visit https://status.mailgun.com/
Posted Jun 09, 2022 - 08:55 CDT
Identified
We have identified an issue stemming from a third-party provider, Mailgun, which is resulting in email notifications to fail to send across the Built platform. Mailgun has stated that they've identified the issue on their side and are working on a fix. To track updates directly from Mailgun, you can visit https://status.mailgun.com/
Posted Jun 09, 2022 - 08:35 CDT
This incident affected: Built for Construction (Lien waivers, Payments) and Built Service Availability (Notifications).