VMS Widgets and Admin Degradation

Incident Report for Yotpo

Resolved

This incident has been resolved.

Posted Dec 13, 2020 - 17:27 IST

Investigating

Message:
The Yotpo VMS Photo Galleries might have failed to load on-site and albums may have appeared empty within Yotpo VMS account.

Start Time:
December 13th, 2020 - 10:30 (UTC).

Start Time:
December 13th, 2020 - 15:15 (UTC).

We apologize for the inconvenience and appreciate your patience while our engineering teams worked to resolve the matter.
If you have any further questions or concerns, please feel free to reach out to us by live chat or by submitting a support case.

The Yotpo Support Team.

Posted Dec 13, 2020 - 16:10 IST

This incident affected: Platform (Yotpo Admin) and Reviews and UGC (Widgets, Batch requests, JS & CSS).