Customer Tagging Backlog Increase

Incident Report for Upscribe

Resolved

The customer tagging backlog has returned to normal levels.

Posted Dec 31, 2020 - 19:16 PST

Monitoring

We've observed an increase in the backlog that updates Shopify Customers' tags. A fix has been implemented and we are monitoring progress. SubscriptionActive and SubscriptionInactive customer tags may be inaccurate until all items in the backlog have been processed.

Posted Dec 31, 2020 - 13:05 PST

This incident affected: Background Processes (Other).