Partial security rule outage

Incident Report for ThreatX

Resolved

This incident has been resolved.
Posted 2 years ago. Oct 24, 2023 - 11:59 MDT

Update

We are continuing to monitor for any further issues.
Posted 2 years ago. Oct 24, 2023 - 11:28 MDT

Monitoring

A fix has been implemented and ThreatX Engineering is monitoring.
Posted 2 years ago. Oct 24, 2023 - 11:25 MDT

Identified

ThreatX Engineering has identified a possible cause of the outage and is working on restoring the security rules.
Posted 2 years ago. Oct 24, 2023 - 11:20 MDT

Investigating

A subset of security rules are not being enforced by ThreatX sensors due to an unknown failure in the security rule distribution mechanism. ThreatX Engineering is actively investigating.
Posted 2 years ago. Oct 24, 2023 - 10:50 MDT
This incident affected: Event Gateway and Hosted WAF.