Service for all affected Email services has been restored
Incident Report for Acquia, Inc.
Resolved
All affected Email services have been restored. All services are operational at this time.
Posted May 06, 2021 - 23:10 UTC
Monitoring
We have implemented a fix and are now monitoring Email Services for Cloud Platform Professional, Cloud Platform Enterprise, Acquia Cloud Next, and Acquia Site Factory applications. We will provide updates as we continue to monitor the health of the service.
Posted May 06, 2021 - 21:44 UTC
Update
We are continuing to work to resolve the interruption in Email Services affecting some Cloud Platform Professional, Cloud Platform Enterprise, Acquia Cloud Next, and Acquia Site Factory applications. We will provide additional updates when services have been fully restored.
Posted May 06, 2021 - 20:36 UTC
Identified
We have identified the cause of interruption in Emails Services for some Cloud Platform Professional, Cloud Platform Enterprise, Acquia Cloud Next, and Acquia Site Factory applications We are working to resolve it at this time. We will provide additional updates when services have been fully restored.
Posted May 06, 2021 - 19:13 UTC
Investigating
Emails services for some Cloud Platform Professional, Cloud Platform Enterprise, Acquia Cloud Next, and Acquia Site Factory applications are currently interrupted. We are working to resolve it at this time. We will provide additional updates when services have been fully restored.
Posted May 06, 2021 - 18:25 UTC
This incident affected: Cloud Platform Enterprise, Cloud Platform Professional, and Acquia Site Factory.