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PingOne MFA Service Interruption in North America

Incident Report for Ping Identity

Resolved

This incident has been resolved.
Posted 3 months ago. Apr 08, 2025 - 03:06 UTC

Monitoring

Ping's monitoring systems and customers are reporting that services are in a Healthy state.
Posted 3 months ago. Apr 08, 2025 - 02:59 UTC

Update

Ping Identity Engineers are investigating an issue with PingOne MFA service causing a delay in SMS and Email notifications.
Posted 3 months ago. Apr 08, 2025 - 01:52 UTC

Investigating

We are currently investigating this issue.
Posted 3 months ago. Apr 07, 2025 - 23:14 UTC
This incident affected: PingOne and PingOne Services - United States (.com services) (PingOne MFA).