US-EAST-1 Networking Issues

Incident Report for Cohesity Helios

Resolved

The team continues to monitor the services, all backups and restores are functioning as normal. Some AWS integrations including IAM might result in timeouts or failures during provisioning and we are working closely with our Cloud partner to resolve.

Posted Dec 08, 2021 - 01:18 UTC

Update

We are closely monitoring the services after the upgrade from our cloud provider. At this time there are no known impacts to our services. We will keep you posted.

Posted Dec 07, 2021 - 19:30 UTC

Investigating

We are investigating some issues with networking in US-EAST-1. The team will update this page as soon as we have more information. No known impact to any of our services, data backups or DR plans. Please file a support case if you are experiencing any issues.

Posted Dec 07, 2021 - 16:45 UTC