BRC (Business Recovery Cloud) Issue

Incident Report for Axcient

Resolved

This incident has been resolved.

Posted Sep 14, 2021 - 11:46 MDT

Monitoring

We implemented a solution to resolve the issue with BRC. We are now monitoring the results.

Posted Sep 13, 2021 - 11:30 MDT

Update

We are continuing to work on a fix for this issue.

Posted Sep 13, 2021 - 10:23 MDT

Identified

We have identified the root cause of the BRC issue and are now expediting a solution.

Posted Sep 13, 2021 - 07:46 MDT

This incident affected: Business Recovery Cloud (BRC) (BRC Offsite Replication (US), BRC Cloud Virtual Office (US), BRC Offsite Replication (CA), BRC Cloud Virtual Office (CA)) and x360Recover Manager (x360Recover Virtual Office (US)).