Cards MIGS MID disruption
Incident Report for Xendit
Resolved
Dear customers,

The fixes to this issue are stable and we are now seeing normal operation of our services.

Our team is reconciling all card payments during this timeframe. If the affected MIDs were used to process your transactions we will prepare an incident report including any reconciliation steps and distribute this to you.
Posted Sep 20, 2021 - 18:47 WIB
Monitoring
Dear customers

We have identified the root cause of the issue and implemented a fix for the issue. Our team is monitoring the service and will update you when we have full recovery of the issue.
Posted Sep 20, 2021 - 18:34 WIB
Investigating
Dear customers

We have detected issues in the following services:

Cards payments
- Payments made using a MIGS merchant identifier (MID) will not be processed at this time

We are currently in the process of investigating and will keep this page updated as we learn more and restore these services.
Posted Sep 20, 2021 - 18:12 WIB
This incident affected: API (Cards) and Credit/Debit Cards (Credit/Debit Cards).