Sync API Issues

Incident Report for Outreach

Resolved

This incident has been resolved.

Posted May 03, 2022 - 14:17 PDT

Update

We are continuing to investigate this issue.

Posted May 03, 2022 - 12:17 PDT

Investigating

Currently we are investigating an increase in API calls between Outreach and Salesforce for a subset of instances. Engineering is currently investigating the issue.

Posted May 03, 2022 - 12:09 PDT

This incident affected: App2c (CRM Sync), App4a (CRM Sync), App2b (CRM Sync), App1a (CRM Sync), App1e (CRM Sync), App1f (CRM Sync), App2a (CRM Sync), App1b (CRM Sync), App1c (CRM Sync), and App1d (CRM Sync).