Intermittent Authentication Issue with Platform
Incident Report for Veracode
Resolved
This incident has been resolved.
Posted Aug 31, 2021 - 19:22 EDT
Update
We are continuing to monitor the incident with our 3rd Party Vendor.
Posted Aug 31, 2021 - 17:21 EDT
Identified
Veracode Engineering is actively experiencing intermittent authentication issues when logging into the platform due to a 3rd Party Vendor outage. If you encounter an issue logging into the platform, please try refreshing your web browser to login. Please note users are only impacted when attempting to log into the platform, API or SAML are not impacted.

If you have any further questions or concerns, please open a ticket with Veracode Support at support@veracode.com. Thank you for your patience as we actively work to resolve this issue.

The next update will be available once the 3rd Party Vendor resolves the incident.
Posted Aug 31, 2021 - 15:47 EDT
This incident affected: Authentication (User Authentication).