We are still working with our third party authentication provider to restore services as quickly as possible. We understand this is causing an impact and apologize for the inconvenience caused.
Best Regards, Bloomreach Team
Posted Apr 20, 2021 - 20:58 CEST
Investigating
Dear Customer,
We are currently experiencing a disruption in the availability of the Bloomreach Search & Merchandising Dashboard. Dashboard users are unable to login. The issue has arisen due to third party authentication service Bloomreach dashboard uses. Our team is actively working with the 3rd party provider to restore service as soon as possible. This dashboard login issue that you are experiencing doesn't affect our search API calls.
We apologize for the inconvenience caused. We will keep you informed and will update you immediately as soon as we have any more information or an estimated resolution time.