Jamf Pro Partial Outage

Incident Report for Jamf

Resolved

This incident has been resolved. Database contention and degraded performance has been identified and remedied. We apologize for any service interruptions this has caused.

Posted Aug 24, 2022 - 21:53 UTC

Update

We are continuing to work on a fix for this issue.

Posted Aug 24, 2022 - 21:50 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Aug 24, 2022 - 20:33 UTC

Investigating

An issue has been identified with database saturation that is affecting select Jamf Pro customers. We are working to resolve and will provide an update shortly.

Posted Aug 24, 2022 - 20:21 UTC

This incident affected: Jamf Pro - Standard (us-east-1: Jamf Pro - Standard, us-west-2: Jamf Pro - Standard).