[Production] API and Portal Performance Degradation

Incident Report for Vindicia

Resolved

This incident has been resolved.

Posted Aug 25, 2021 - 00:54 UTC

Monitoring

The system is stable. Our Engineers are actively monitoring the system.

Posted Jul 05, 2021 - 22:50 UTC

Investigating

SLM Production is experiencing performance degradation. Our Engineers are currently investigating this issue with high priority and will update this post as we gather more information.

If you have any questions, please post a ticket to https://clientsupport.vindicia.com or contact support@vindicia.com.

Posted Jul 05, 2021 - 15:43 UTC

This incident affected: API, Portal, and Production.