Degradation of Yousign v2

Incident Report for Yousign

Resolved

This incident has been resolved.

Posted Jan 31, 2024 - 10:00 CET

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 31, 2024 - 09:47 CET

Investigating

Some customers may be experiencing an issue with our service. Our engineers are working to identify and resolve this as fast as possible.

We will update you again shortly here.

If you have urgent questions, please contact our support team by sending an email to support@yousign.com.

Posted Jan 31, 2024 - 09:19 CET

This incident affected: Yousign V2 (API V2 - https://api.yousign.com, APP V2 - https://webapp.yousign.com).