Webhooks Delay
Incident Report for BigCommerce
Resolved
This incident has been resolved and the backlog of delayed webhooks completed processing at approximately 11:30AM CST.
Posted Feb 22, 2021 - 11:31 CST
Monitoring
The webhook backlog is processing and BigCommerce engineers are monitoring the issue.
Posted Feb 22, 2021 - 11:16 CST
Identified
BigCommerce engineers have identified the issue and a fix is being implemented.
Posted Feb 22, 2021 - 11:02 CST
Investigating
BigCommerce engineers are currently investigating an issue that is causing the delayed delivery of webhooks to a subset of stores. We will provide an update shortly.
Posted Feb 22, 2021 - 10:12 CST
This incident affected: API & Webhooks.
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