Customer Care live chat service degradation

Incident Report for Viva Wallet

Resolved

This incident has been resolved.

Posted Dec 13, 2020 - 20:46 EET

Update

We are continuing to monitor for any further issues.

Posted Dec 13, 2020 - 14:38 EET

Monitoring

We are continuing to work on this issue.

Posted Dec 13, 2020 - 14:37 EET

Update

We are continuing to work on this issue.

Posted Dec 13, 2020 - 13:56 EET

Identified

Customer Care live chat service degraded due to outage at Microsoft premises.

Posted Dec 13, 2020 - 11:45 EET

This incident affected: Customer Care.